Security Policy

Is the information I provide on your website secure?
We guarantee that every transaction made at is 100% secure. Every time sensitive information such as credit card number, name, and address is exchanged between your computer and our server, the communication is automatically encrypted with SSL3, the safest encryption method to date. Thus, the information cannot be read by anyone while being transmitted via the Internet.

All credit card account numbers are cleared from our database once the orders are processed unless you choose to save your credit card information. meets the security recommendations of the Department of Homeland Security's National Infrastructure Protection Center (NIPC) and passes the FBI's Twenty Most Critical Internet Security Vulnerabilities test. Our entire network and website is PCI compliant and we do follow best security practices.

Credit Card Fraud Notice

In order to prevent credit card fraud, we do not process automated address verification. Every order is verified and shipped manually by our staff. If shipping and billing addresses are different, we will confirm the authenticity of the order with the cardholder, both for the cardholder's and company's protection. Any order without a valid phone number for the billing party will not be processed. Do not use toll free, cell phone or pager numbers as directory assistance is also used to validate that the billing party exists at the address specified. While shopping at, your IP address will be monitored. Any fraudulent credit card use attempt will be notified to IFCC/FBI.

Use of Cookies

Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalization, recognition, and storage of items in your Shopping Cart. We recommend that you allow cookies on your computer in order to take full advantage of some of our website's coolest features.

By Luzzie Normand
Co-Founder & Editor; Neptune Cigars Inc.
10 reviews
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Ordered MANY cigars from beptune. Great experience and top notch service. A+++
byrecu ma commande de NAT SHERMAN , tres bien emballé , site que j ai deja recommander a des amis amateur de cigares
I haven't gotten it yet but when I do I'll let you know I'm guessing it should be allgood
100% Secure! Verified by a long time customer, not once have I ever had an issue. I trust Neptune Cigars 100%
Great that It
Hi you are a very reliable and thinking of the customer , I will always buy from you as long as the duty not mess with me with a lot of fees and you are really fast when ordering from you. Best Begard Benny Ekstrom in Sweden.
Good article
byGreat Article