How to use your gift certificate

Question
How do I use my gift certificate to pay for my order?
Answer

You can use a gift certificate to pay any item sold by Neptunecigar.com. Gift certificates must be redeemed toward the purchase of products listed in our online catalog and can also be redeemed in our Retail Stores. They are not redeemable for cash except where required by law, redemption value not to exceed $00.10. If you are having problems with a gift certificate, please contact us.

All you need to redeem your gift certificate is follow these steps:

1. On our website, www.neptunecigar.com, select your items, and add them to your Shopping Cart. 

2. Complete the checkout form and enter your Gift Certificate number on the Payment section. The value of your gift certificate will be applied to your order.

3. Submit your order.

Purchases exceeding the value of the Gift Certificate require the use of a credit card to complete the order.

You will earn Smoke Rings with orders placed using a Gift Certificate. When you purchase a gift certificate, no Smoke Rings will be credited to your account.

The unused portion of your gift certificate can used on future purchases. We are not responsible for lost or stolen gift certificates.



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