Luz was great talk too, I was able to get advice quickly and easily and now I know exactlly what is going on with my order...Thank Again will do business again once I see how this one turns out...
Also, may I say how much I have enjoyed your website, good value and customer service. I shall be a repeat customer with no reservations and have recommended the site to several of my business associates.
Just wanted to compliment you on your site. My husband and I recently took up cigars as sort of a hobby. We purchased a humidor and cigars for Christmas. Your site has been the most useful in preparation of the humidor and also some very interesting facts on cigars. We will return to your site for future purchases and info. Thanks!!
First class company to deal with. Shipping to the UK is always quick and worry free.
Thank you for your Xmas wishes and may i return the good wishes to all at Neptune Cigars and to thank you for the service recieved in 04 and look foreward to continuing into 05.
Luz was extremely helpful. This LivePerson service is awesome.
Your services are excellent. My order got here so fast and safely.you guys are well appreciated. thanx
I really like the live chat function. Much better than being stuck on hold. The operator answered all my questions quickly. Thanks.
Just like to say thanks for a great service, my order was received today in perfect condition. Now just looking forward to a good smoke. Many thanks.
Excellent. Got what I needed, and fast.
Spoke with Chris. Quick answers. Asked for pricing on a just out new National Brand Nicaragua. He is emailing this to me tommorrow. Thanks for your time and great service. It is appreciated Chris.
Hello. I just wanted to tell you that I received my cigars, and that I am very satisfied...Thank you for the good service. I will order cigars from you again in the future.
Perfect service as regular customer "deserves" it. Thank you very much for your extremely customer orientated service, Luz.
Thanks and that is what I call customer service, in my business I have to give it everday and I appreciate your promptness and you have kept me as a customer, thanks again.
Great Service, answered questions promptly and completely. A+ Service ! :) Too bad no more free cigar contest! Ha ha
Well done again to all at Neptune Cigar for your excellent customer service. The Montecristo arrived on Monday. I am sure I am going to enjoy them as much as I enjoyed the Romeo y Julieta.
First class service and amazing delivery all the way across The Pond. Highly recommended.
He was very kind and gave a detailed explanation on how to smoke a cigar.
Thanks again for the great customer service. I will continue to shop at Neptune for my cigars.
I just wanted to drop you a quick note to say that the cigars arrived very promptly and well packaged, so a very big thank you. Once again it's been a pleasure doing business with you and I look forward to future transactions.
Lynne H., UK
Great prices, great selection. Fantastic delivery. No charge for $50 or more, and I had my cigars in 2 days. All the way to Washington State. Thank you.
Hi, I just want to thank you so much for the 20 cigar boxes you sent me. I am so happy with them and I know the parents that receive them will be thrilled. It is good to know that there are still people that care about others. Thanks again.
Darlene S., Memory Box Artist
I learned more about cigars...this site is very informing and inventive. Chris was im informer and he knows his stuff. Once again thanks for the information because im a beginner and now i know what to look for.
I just received my order and am very satisfied with your service and the cigars. Thanks for the prompt service.
I will continue to use Neptune as you have been very responsive and reliable.
I just wanted to say that your service is impeccable. I live in Missouri and I ordered cigars on Monday and recieved them on Wednesday . . . . . incredible!
The products came today. Fast and reliable as always. Rest assured that you guys will always have at least one customer in this part of the world.
The cigars were the best I have ever recieved in the mail. Good tight roll and perfect shape. Will order again probably tonight.
I could not believe I received my order so fast. My compliments to your shipping dept. the way they pack cigars."excellent work" You have a new customer with me and I have already told a few friends about Neptune Cigars.
First of all, I want to say thank you for the wonderful customer service I received from you. The cigars are simply splendid and I will be buying again.
Excellent, advice was well thought out and Chris was receptive to my needs in a humidor for my Husband.
Thank you for your help and I love your service. I have always recieved my order in a timely fashion, the cigars are always great, and I look foward to continued business with you.
As always can't fault you guys at all.
Excellent, I think its the best thing for a web site to it was really helpful.
Luz ROCKS!!! He made my day with the help he offered me on my husbands birthday gift!
Immediate results, Way to go. Outstanding service
Exceedingly helpful with everything I asked and gave me more hints than i expected.
Excellent, Brilliant work and very efficient. Thank you!
Excellent tool, I thought one of the cigars I ordered was out of stock, but Luz verified it was not. Great service.
I LOVE your website. By far the best and most user friendly I have seen.
Thank you so much for your fast, friendly, and professional reply. This is the first time I ever ordered from your company and I am very pleased with your website, your fast shipping, and your excellent customer service. Errors happen. It's the response and handling of an error that determines whether I ever buy from someone again. You can be sure that I will be purchasing from your website again in the future.
I am very impressed by your immediate and personalized response. Not many places, especially online stores, take the time that you did today. Thank you very much.
Excellent. This service was great, free, and prompt. I will definitely be consulting and purchasing from this site in the near future.
Thank you so much, it was a pleasure doing business with you and I will definitely recommend your site to all of my cigar smoking friends...
I really like your "Sampler Maker". I like to smoke many different cigars, and don't have the room or money to buy a hole box of every one I want. Thanks Alot!
As a novice smoker your representative was quite patient and helpful. Thank you for a positive experience at your website.
Thank you for your prompt response. I appreciate the quality service provided. I received the Punchs today and am completely satisfied. I look forward to doing business with you again.
I know nothing about cigars and my wife has started smoking them - the help was super!
I just wanna thank you for you support while we were deployed in Iraq for over a year. Your cigars have kept our morale and esprit de corp alive. Gracias por todo. I just ordered some great cafe royales and a travel humidor. Please continue the awesome trend of supporting soldiers. thank you so much.
I enjoy using your website and making my own sampler. The website is well laid out and makes it easy to explore other cigar makers. I ordered a box of cigars and some singles. You processed the order quickly, the status of my order was accurate on the website and I received my order for very little shipping cost...You all have good service at a reasonable price.