Neptune Cigars

Fresh Cigars, Lowest Prices and Outstanding Customer Service

1-800-655-3385
Chat Button
Welcome!
0 item;$0.00
CIGARS
 

Cigar Oasis Ultra Troubleshooting

question
My Cigar Oasis Ultra works great, but it keeps telling me to add water. What should I do?
Answer

Please give the water cartridge a vigorous shake. Use an up and down swinging motion with the water cartridge holes facing down to release all excess water. Dry the cartridge off and install it into the control top. Press your up or down button to make sure you are set at around 70%. This should remedy the problem.

For future use, please follow the instructions below for refilling your water cartridge:

* Fill a bowl with distilled water and submerge the water cartridge in it for 4 minutes.

* Take out the cartridge and let it stand on the counter-top for another minute.

* Empty all remaining water out of the cartridge so only damp foam remains.

* Dry off the cartridge completely and put the unit back together. *

* No water should drip out when you hold the water cartridge upside down.

Please feel free to call Cigar Oasis at 1-877-627-4798 if you need further assistance.


By Luzzie Normand
Co-Founder & Editor; Neptune Cigars Inc.
Neptune Channel
Rate this article

   
FOLLOW US

YOUR ACCOUNT
CIGAR AND SMOKING
CUSTOMER SERVICE
WHAT OUR CUSTOMERS SAY ABOUT US!
We Electronically Verify ID with Veratad McAfee Secure Digicert Secure Certificate
©1999-2013 NeptuneCigar.com, Neptune Cigars Inc., All Rights Reserved. Neptune TM Reg. No. 2,338,735.
All Trademarks, product names, company names and logos are the property of their respective owners.
All prices subject to change without notice. We reserve the right to limit quantities.
We do not sell tobacco products to anyone under the age of 21. We do not sell cigarettes.
>> View All Cigar Brands