Neptune Cigars

Fresh Cigars, Lowest Prices and Outstanding Customer Service

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CIGARS
 

TESTIMONIALS

Received my cigars yesterday and can't thank you enough for great cigars, great prices and exceptional service.  
Steve D.                                                                                            
09/13/2007
Thanks for the quick shipping and excellent cigars
Aaron W.                                                                                            
09/05/2007
You guys have made a fan for life-I was very pleased with my self-made sampler that arrived today. All the cigars were top-knotch, great condition, and I greatly appreciate that you sent them in the baggies with the little humidity packs, and plenty of styrofoam peanuts to protect them.
Blair T.                                                                                            
08/31/2007
I will be buying from you again! I appreciate the quality packing my order recieved, and the great quality cigars you sent to me, not to mention you were fast! I wasn't expecting my order this soon. I love that I can order single cigars, so I can sample many brands. I will be telling my friends about you. Thank you for being the quality exception rather than the impersonal, uncaring norm. You have a great website and great service.
Blair T.                                                                                            
08/31/2007
Thanks for the GREAT customer service experience!!!
Rocco I.                                                                                            
08/27/2007
Just recieved my order! Everything was great. My order arrived after 7 days, considering that I am in Kabul Afghanistan, that is pretty damn good. My friends and I usually get together and smoke cigars in the afternoons. I will have no Problem telling them about your Website.
Jeromy V.                                                                                           
08/18/2007
Your service is world class and i am over the moon at the quality and price. I therefore feel obliged to buy from yourselves always because you absolutely deserve it.
Paul F.                                                                                             
08/13/2007
Allison was simply awesome to work with. She was quick and knew her stuff. A very positive experience.
Demitri                                                                                             
08/03/2007
I love your site and doing business with you. Great service & very knowledgable staff. Dependable and always great cigars at a great price. Love the selections as well. Keep up the good work.
Jose D.                                                                                             
08/03/2007
Excellent! Good knowledge of stock and character of cigars.
Peter T.                                                                                            
07/25/2007
I received the cigars even a day before I were expecting them thank you very much for a speedy delivery!
gamechief                                                                                           
07/12/2007
Customer service as this is outstanding!
GR                                                                                                  
07/05/2007
The package arrived yesterday and I'm very appreciative and impressed with your store's prompness...Typically I'll make a small purchase my first time buying with an online merchant but you have earned my trust and my business for the long term future and you'll see another order soon.
Dave H.                                                                                             
06/28/2007
I quit buying cigars for awhile and when I ordered some more I tryed a different internet company. What a difference in the cigars when they arrived. When I recieved yours they came in great shape and with the Humidipak. Smoked one right out of the bag! It was great, easy to draw and a great smoke! I didn't realize how spoiled I was. Thank you and keep up the good work. You have earned my business.
Dane L.                                                                                             
06/09/2007
I've received my box of 11/18's.    I would like to sincerely thank you on working with me to specifically get the make I was looking for. (The Gold banded ones). I will let my friends know of your web site and I hope to push some business your way.   Because I know, there's no question that I will be a return customer!
Brian G.                                                                                            
05/26/2007
Damn now thats what I call service. I am impressed with the speed of your company. Thank you
Steven C.                                                                                           
05/21/2007
excellent service!!!!!!! excellent to do business with....thanks
Eric J.                                                                                             
05/19/2007
Received the Humidor yesterday and was absolutely wrapped with the box and how fast the shipping was. THANKYOU
Steven H.                                                                                           
05/17/2007
I will be back to buy more Henry Clay cigars and other things.  They were perfect, I opened the bag and lit one up, and it was like heaven.
Scott H.                                                                                            
05/17/2007
Is there anything above excellent for service abillity.  If so your company deserves it.  Thank you for wonderfull service.  I look forward to buying from you again in the future.
Howard M.                                                                                           
05/16/2007
I was able to chat with a rep. (in this case, Allison) who cancelled my order (due to personal conflicts - not anything to do with Neptune) right on this spot.  This has to be the quickest and easiest communcation with a product rep. ever!  Amazing.  In a world used to instant gratification, Neptune's support has got it down.  Thanks a ton Allison!
Mark                                                                                                
05/01/2007
Answered all my questions. Excellent service!!!
Paul                                                                                                
04/30/2007
Just wanted to thank you for your prompt service and your great cigars.  Customer service is high on my list when doing business with a company.  You haven't failed me!
Steve D.                                                                                            
04/30/2007
I've received my order. It's great! Thanks very much - I've already enjoyed a couple and will return again for some more.
James C.                                                                                            
04/30/2007
Outstanding service folks - think you could teach the UK business sector a thing or two.
Lewis                                                                                               
04/24/2007
Just to let you know that my cigars have now arrived, I'm well impressed with the delivery time. The cigars look in great condition.
John D.                                                                                             
04/17/2007
I received my order today.  The packing was great and the delivery was quick.  I hope to do business with you in the future and I'll tell my friends.
Jeffrey H.                                                                                          
03/21/2007
Received the cigars yesterday - very quick! Excellent service.
James C.                                                                                            
03/12/2007
I received my humidor today... it took only 5 days INCLUDING weekends!!!  Since I'm in Canada I was expection at least 2 weeks!!! Incredible service THANK YOU!
Carl C.                                                                                             
03/06/2007
I just received my second order.  Thanks for the quick shipping and the quality of the cigars are AWESOME.  I look forward to placing more orders with you on a regular basis...please keep up the GREAT JOB you do.
Frank H.                                                                                            
03/01/2007
Just wanted to let you know that I got the humidor today. And I also wanted to thank you again for your time and how much I appreciate the excellent Customer Service. I've recommended your site to a few other people who are into cigars.
Jen D.                                                                                              
02/28/2007
Great support help! Very positive experience.
Louis                                                                                               
02/28/2007
Your agent is outstanding. In an era of customer service saving companies, you guys are well positioned. Very helpful. I greatly appreciate knowing I can buy from your company with total faith. Thank you.
Chris H.                                                                                            
02/27/2007
Very nice and quick, I was impressed!
Sandy                                                                                               
02/27/2007
I continue to be very pleased with Neptune custmore service.
Ryan                                                                                                
02/13/2007
I have to say that I love your website easy to use and my orders are alway shipped out fast. All the other companies that I used would take to long to ship out. Needless to say I do not use them anymore.
Sean B.                                                                                             
02/12/2007
Excellent service all the time..Thanks
Kathleen                                                                                            
02/12/2007
Very helpful in helping me understand the differences in the cigars I like and in branching out into others with similar tastes.
Michael                                                                                             
02/05/2007
Received my order yesterday, everything fantastic. The quality of the cigars are second to none and packaging great. Keep up the good work.
Les M.                                                                                              
02/02/2007
Top-notch service and quick!
Kevin                                                                                               
01/21/2007
Excellent! I used the chat service to get an answer to a back order issue. I was not expecting my order to be change while I was talking to LUZ. I have to say that the chat program is a very good idea and service.
James                                                                                               
01/20/2007
The cigars and humidor I ordered arrived today in great shape. Thanks for your help, service and the great products you offer.
George Lewis                                                                                        
01/18/2007
Clear, concise, friendly and I got what I needed and wanted.
Carson M.                                                                                           
01/15/2007
just leaving some feedback...i placed an order to test you guys out and am definitely satisfied...you have gained a new customer. i'm very pleased. thanks.
Patrick H.                                                                                          
01/11/2007
have been extremely pleased with the service that I have received from Neptune Cigar efficient, fast and helpful.  You have gained a loyal customer and I dont even smoke!
J. Suzuki                                                                                           
01/10/2007
I have already enjoyed some of the ordered cigars and I was very pleased with the quality, and also the service over all. I will recomend you to all my cigar friends and I will also return to you as soon I need a refill of my humidor.
Per A.                                                                                              
12/29/2006
just a big thankyou for your good service great cigars and a happy new year to you all.
Phillip J.                                                                                          
12/29/2006
First Class customer service so far. Thankyou again
Adam S.                                                                                             
12/19/2006
Luz was very helpful and courteous and provided me with the best possible resolution to my concern. Great job! Keep up the good work!
Bonnie                                                                                              
12/18/2006
I ordered Fri Dec 8th and received it early afternoon on the 11th!  Fantastic! I love the website, easy to navigate. I looked at a lot of sites before I chose Neptune.  I buy as a gift, it's challenging to buy for someone else and your information is so helpful. Thank you for making it possible for customers to create their own sampler, it's fun to do, trying to find that one cigar that will make him go...mmmmm
Tina K.                                                                                             
12/12/2006
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We do not sell tobacco products to anyone under the age of 21. We do not sell cigarettes.
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