Excellent. Very nice person. Keep doing the good job. Thanks again Luz.. Pierre.
Excellent. Luz is the best!!!!!!!!!! He helped me and your Company might gain much more Customers.
Thank you so very much for your immediate assistance, especially making it possible for the gift to arrive on time. I cannot think of any other company I have dealt with on line that immediately not only corrected a problem so quickly, but provided adjustments in shipping for the customer's personal need. If I had to select a company that headed a list of rating Customer Service, Neptune Cigars, Inc. would be at the very TOP of the list.
I placed an order with T... Cigar on July 26, which supposedly shipped July 30. I still don't have it. I ordered from you on July 30 and received my shipment on August 2. WOW!!! YOU ARE GREAT. Who do you think I will be ordering from in the future? I bought your "strength tester" cigar sampler. The original Titanide was incredible. It was smooth, mellow and flavorful from the first puff to the last. A great smoke. Thanks for a great cigar and outstanding service.
Excellent. Iwas very happy to get an answer to my question right away.
Thanks for being so precise on information, unlike previous companies I have used!
Excellent. All aspects were excellent. could not ask for improvement any where
You guys are awesome! Thanks for shipping to APO/FPO and supporting our troops. This is my third order, this one being placed for one of my friends... I hope he'll stop smoking my cigars once he's got his own! Keep up the great service and free shipping offers, and see if you can get some Arturo Fuentes on your list! Thanks,
So far, so good! I absolutely love the "pick-it-yourself" sampler feature. Prior, I had no other choice but to take the hour-long bus ride into the city to hand pick my cigars from the nearest reputable shop. Hopefully I'll be satisfied enough to stay in business with you.