Our cigars are purchased directly from the cigar manufacturer. They are kept in a walk in humidor at 70% Humidity, 70°F. Our singles and custom samplers are shipped in a zip lock bag with a humidifier pouch to maintain freshness. More about our freshness guarantee

We monitor the competition's prices so that you don't have to! If you find a lower price anywhere else on a new identical item, we will match the price or refund 100% of the difference! Read more about our Price Match Policy

Earn Smoke Rings with every purchase you make, and use those Smoke Rings to get almost any product on our website for FREE.Our Smoke Rings program is easy to use. Read More about our reward program

We guarantee your satisfaction with our products and service. If you are not satisfied, you may return your purchase to us within 30 days of delivery for your money back or exchange. Learn more about our Return Policy

The security and privacy of your data is protected at NeptuneCigar.com. We use the latest technology in encryption and security from VeriSign and McAfee. We will NEVER sell, give or rent your information to third parties. More about our Privacy and Security Policy.