Why cant I open my Cigar Caddy?

Question
Why can't I open my Cigar Caddy?
Answer
Because Cigar Caddy is airtight, significant changes in altitude or temperature, the Cigar Caddy will "suck shut". To remedy this situation, you can insert a coin (on the smaller boxes) in the slot, next to the latch, on the front of the box and twist the coin to equalize the pressure within the case. On the Otter Cases (the larger Cigar Caddy) there is a purge knob on the front of the case that can be opened to equalize the pressure. Remember to retighten this knob when finished so that the case stays watertight.


By Luzzie Normand
Co-Founder & Editor; Neptune Cigars Inc.
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