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Do you ship to APO/FPO addresses?

Question
Do you ship to APO/FPO addresses?
Answer

Yes, we are very pleased to ship to APO/FPO military addresses.

Cost

Orders to military addresses are shipped via USPS Priority Mail only and cost the same as shipping within the United States. Free shipping offers are valid to APO/FPO addresses.

Restrictions

Postal regulations regarding size, weight and other restrictions may prevent us from shipping certain items to these types of addresses (for example, we cannot ship butane lighters). Additional restrictions may exist for shipping to APO and FPO addresses.

Tracking

No order tracking is available for APO/FPO and our standard estimated shipping times do not apply. Please expect your package to arrive in 1-3 weeks.

Order checkout

If you're placing an order for shipment to an APO/FPO address, enter "APO" or "FPO" in the "City" field and choose the appropriate military state designation in the dropdown menu for "State." Then, enter the appropriate ZIP code and follow the steps to finalize your order. You do not need to enter in the actual city, state or country of where you are located.

Military State Designations:

- AA Armed Forces America (except U.S. and Canada)
- AE Armed Forces Europe (Europe, Middle East, Africa)
- AP Armed Forces Pacific

TIP: All APO/FPO addresses are considered to be United States addresses, even if the recipient is currently stationed in another country. Packages shipped to APO/FPO addresses are initially shipped to the appropriate military mail hub within the US. From there, the military delivers the packages. Thus, you should choose "United States" from the Country menu for any military package.

Billing Information

If you are in the military and are placing an order via credit card, make sure your billing address matches the address on file for your card. Otherwise, your card may be declined.


By Luzzie Normand
Co-Founder & Editor; Neptune Cigars Inc.