Are your cigars fresh?

Question
How can I be sure that the cigars you ship are fresh?
Answer

Our cigars are stored in a humidor at a temperature of 70°F and 70% humidity. We guarantee that ALL cigars are inspected before shipment and will arrive in perfect condition. All orders are packed in robust carton boxes. Cigar samplers and singles are placed in sealed high quality ziplock bags to ensure freshness As an added precaution, we also include one free Neptune Water Pillow  portable humidifier inside every zip lock bag to maintain the freshness of single cigars during shipping.

In the unlikely event you are not satisfied with the quality of our products or if the products have been damaged during shipping, you may return the products within 30 days of delivery for a full refund or exchange. Please read our Return Policy for more information.

Your satisfaction is our main concern. There is no risk for you when you buy at NeptuneCigar.com, Money Back Guaranteed.


By Luzzie Normand
Co-Founder & Editor; Neptune Cigars Inc.
REVIEWS
Overall  
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I was more than pleased with my first order. The cigars arrived faster than I expected and they were in excellent condition. I found my new cigar store !
Outstanding service. This is my go-to online shop for cigars. Neptune really cares about their customers.
I am very pleased with my first order. Very fast shipping.
Very good service !!!
Good to know.