Please refer to our lighter troubleshooting and maintenance section before proceeding with a return.
Enclose lighter(s) in a properly padded envelope or ask a Vector retail dealer for a service envelope.
Clearly print your name, desired return address, and telephone number at which you can be reached and include this information with your lighter(s).
Send lighter(s) to the address below. Add $15 return shipping charge for international consumers.
c/o Service Dept.
6016 Triangle Dr.
Commerce, CA 90040
Insure package with carrier for possible loss during transit. Vector-KGM is not liable for any lighters lost in transit.
Vector KGM 's Limited No Proof Warranty
Vector lighters passed all of KGM's demanding tests and inspection standards set by KGM Quality Control. KGM warranty covers mechanical parts only under normal use and excludes damages resulting from misuse, tampering and abuse of lighters. This warranty does not apply to the outer case finish of a lighter. To obtain service under this warranty, see instructions above.
KGM OFFERS THIS WARRANTY IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY WARRANTY IMPLIED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS, IS IN EFFECT ONLY FOR THE DURATION OF THE EXPRESS WARRANTY SET FORTH IN THE FIRST PARAGRAPH ABOVE. KGM WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF ITS LIGHTERS.